Romi Slots Privacy Policy – How We Protect Your Data

This Privacy Policy applies to romi slots, an online gaming and sports betting platform operating at romislots.com. Throughout this document, "romi slots," "we," "us" and "our" all refer to the platform and the team operating it. "You" and "your" refer to any individual who visits, registers with, or uses any service offered by romi slots.

Romi slots is built specifically for Pakistani players. Our platform offers sports betting, live casino games, crash games, card games and more — all operated in PKR with Pakistani payment methods including Easypaisa and JazzCash. This Privacy Policy covers all personal data collected and processed in connection with the operation of romislots.com and all services provided through it.

We are committed to handling personal data responsibly. This policy is not written to tick a legal box — it's written to be genuinely useful to you, the player, so you understand exactly what happens with your information when you use romi slots. If anything in here is unclear, please contact us and we'll explain it in plain terms.

Romi slots collects personal data in three main ways: information you provide directly during registration and use, information generated automatically as you use the platform, and information received from third-party payment and verification partners in the course of processing transactions.

Information you provide directly:

• Full name as it appears on your CNIC or other identity document.
• Pakistani mobile number — used for account verification via OTP and for important account communications.
• Date of birth — collected to verify that you meet the minimum age requirement of 18 years for using romi slots.
• Email address (where provided during registration).
• Identity verification documents such as CNIC copy — requested when enhanced verification is required before processing certain withdrawals or when our compliance procedures require it.
• Payment method details — for example, your Easypaisa or JazzCash number, or partial bank card details. Romi slots does not store full card numbers or CVV codes. Payment data is handled by regulated payment processors.
• Communications you send to our support team via live chat or email, including the content of those communications.

Information collected automatically:

• Device information including device type, operating system version and browser type — used to optimise the romi slots experience for your device.
• IP address — used for security monitoring, fraud prevention and approximate geographic location.
• Session data including login times, pages visited, games played and bets placed — used for account security, customer support and improving the platform.
• Cookie and tracking data — see Section 4 for full details on how romi slots uses cookies.

Romi slots does not collect sensitive categories of personal data such as ethnic origin, religious beliefs, health information or biometric data. If we ever need to verify identity through a biometric-style process (for example, through a regulated third-party KYC provider), this will be done transparently with your explicit consent at the time.

Every piece of personal data collected by romi slots is used for a specific, defined purpose. We do not collect data speculatively or hold information we have no genuine use for. The main purposes for which we process your personal data are:

Romi slots uses cookies and similar technologies to operate the platform, keep your session active, remember your preferences and maintain security. Here's a breakdown of how cookies are used on romi slots:

• Essential Cookies: These are strictly necessary for the platform to function. They keep you logged in during your session, maintain your account state between pages, and enable core security features. Essential cookies cannot be disabled without preventing romi slots from working properly.
• Functional Cookies: These remember your preferences — such as language settings, preferred games or device settings — so you don't have to configure them every time you visit romi slots.
• Analytics Cookies: Romi slots uses anonymised analytics data to understand how users interact with the platform. This includes which pages are visited most, how long sessions typically last and which features players use most. Analytics data is aggregated and cannot be linked back to your individual identity.
• Security Cookies: Short-duration cookies used to support fraud detection and verify that requests to your account are legitimate. These are essential for keeping your romi slots account safe.

Romi slots does not use third-party advertising cookies or allow advertising networks to place tracking cookies on our platform. Your browsing data on romi slots is not shared with advertisers.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies — note that blocking essential cookies will affect your ability to use romi slots. Your browser's help documentation will explain how to manage cookie settings on your specific device.

Romi slots does not sell, rent or trade your personal data. Full stop. Your information is shared only in the following limited and specific circumstances:

• Payment Processors: When you make a deposit or request a withdrawal, romi slots shares the necessary transaction details with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer partners or card processors. These providers receive only the data required to complete the transaction. They operate under their own privacy policies and are responsible for the data shared with them solely for transaction processing.
• Identity Verification Partners: Where enhanced identity verification is required (for example, before processing large withdrawals or where our compliance procedures require KYC), romi slots may share identity document data with a regulated third-party verification provider. These providers are bound by data processing agreements and are prohibited from using your data for any purpose other than the verification requested by romi slots.
• Game and Platform Technology Providers: Romi slots uses certified third-party providers for certain game content — including live dealer studio providers and crash game developers like Spribe (Aviator). These providers may receive session-level data necessary to operate the games but are contractually prohibited from using player data for any purpose beyond providing the agreed service.
• Internal Operations: Within the romi slots team, access to personal data is restricted on a need-to-know basis. Support agents can access your account details to resolve queries. Financial staff can access transaction records to process payments and manage disputes. All team members are subject to confidentiality obligations.
• Legal Obligations: Romi slots will disclose personal data where required to do so by law, court order or legitimate regulatory request. We will notify you of such requests where we are legally permitted to do so before disclosing your data.

Security is not an afterthought on romi slots — it is built into how the platform stores and processes your data at every level. The following measures are in place to protect your personal information:

• SSL / TLS Encryption: All data transmitted between your browser or mobile app and romi slots is encrypted using current TLS protocols. This means that even if data were intercepted in transit, it could not be read.
• Password Security: Passwords are never stored in plain text. Romi slots uses strong cryptographic hashing to store password credentials — we cannot read your password, and neither can any member of our team.
• Access Controls: Internal access to player data is controlled on a strict need-to-know basis. Systems are in place to log all internal access to sensitive data and to flag unusual patterns. No team member has unrestricted access to the full player database.
• Payment Security: Romi slots does not store full payment card numbers, CVV codes or complete bank account details. All sensitive payment data is handled exclusively by regulated payment processors and is never written to romi slots' own storage systems.
• Intrusion Detection: Romi slots operates continuous monitoring systems designed to detect and respond to attempted unauthorised access, unusual login activity and other security events.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their romi slots accounts for an additional layer of security. With 2FA enabled, logging in from a new device requires OTP verification to your registered mobile number.

Despite these measures, no system is entirely without risk. In the event of a data breach that could affect your personal information, romi slots will notify affected players promptly and provide clear information about what happened, what data was involved, and what steps are being taken to address it.

Romi slots does not keep your personal data indefinitely. Retention periods are set based on the purpose for which data is held and any applicable record-keeping obligations. The general principles applied are:

• Active Account Data: Data associated with your active romi slots account — including profile information, transaction history and game activity — is retained for as long as your account remains open.
• Transaction Records: Financial transaction records including deposits, withdrawals and bet history are retained for a minimum of five years from the date of the transaction. This is consistent with standard financial record-keeping practice and is necessary to resolve disputes and respond to any queries about past transactions on romi slots.
• Identity Verification Documents: Copies of identity documents (CNIC, etc.) provided for KYC purposes are retained for the duration of your account relationship with romi slots and for a period thereafter as required by applicable compliance standards. Documents are stored in encrypted form with restricted access.
• Support Communications: Live chat transcripts and email support records are retained for a period of two years from the date of the conversation. This allows us to reference previous interactions when resolving follow-up queries and to review our support quality.
• Closed Accounts: When you close your romi slots account voluntarily, active account data is deactivated. Transaction and financial records are retained for the period described above. After the applicable retention period has passed, your data is securely deleted.

Where you request deletion of your data, romi slots will action this promptly unless retention of specific data is required by law or necessary for the resolution of an outstanding dispute or compliance obligation. We will inform you if any data cannot be immediately deleted and explain why.

As a user of romi slots, you have rights over your personal data. These are not conditional on you being a paying customer — they apply to everyone who has provided personal information to romi slots, whether they have an active account or not.

To exercise any of the above rights, contact our support team at support@romislots.com or via live chat. We will acknowledge your request within 48 hours and complete it within 30 days. We may ask you to verify your identity before fulfilling a data request — this is to protect you from unauthorised requests by third parties.

Romi slots is strictly an adult platform. You must be at least 18 years old to register an account or use any services on romi slots. We do not knowingly collect personal data from anyone under the age of 18.

During registration, all players are required to confirm their date of birth. Where there is any reason to doubt that a player meets the minimum age requirement, romi slots will suspend the relevant account and request identity verification documents before allowing continued access. This includes situations where a player's activity pattern, stated information or other indicators suggest that the player may be younger than 18.

If you believe that a minor has registered on romi slots or that personal data belonging to a minor has been collected, please notify us immediately at support@romislots.com. We will investigate immediately and, if confirmed, delete the relevant account and any associated personal data.

Parents and guardians are encouraged to use internet filtering and parental control tools on shared or family devices to prevent minors from accessing online gaming and betting platforms, including romi slots. Our Responsible Gaming page includes additional guidance on keeping children safe online.

Romi slots reviews this Privacy Policy regularly to ensure it remains accurate and reflects how the platform operates. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

Where changes are material — meaning they significantly affect how we collect, use or share your personal data — romi slots will notify registered players via the platform's notification system or by SMS to the registered mobile number. Your continued use of romi slots after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend checking this page periodically. The date at the top of this page will always tell you when it was last reviewed.

See also: Terms and Conditions · Responsible Gaming · FAQ